No one questions that making friends is a good thing. However, it’s not an easy thing, particularly when you are cultivating business relationships. How do you make friends with customers you do not like? How do you find common ground when there appears to be none? How do you start networking when you go to a business convention and you don’t know anyone? These are just some of the difficult questions that you may face in your day-to-day work as a salesperson.

In this one-day workshop you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big or what kind of market you sell in.

• Discover the benefits of developing a support network of connections.
• Understand how building relationships can help you develop your business base
• Learn how to truly like your acquaintances—not just pretend to.
• Identify the key elements in strong working relationships, and how you might put more of these elements in your working relationships.
• Recognize the key interpersonal skills and practice using them.
• Identify strategies for building strategic sales relationships and finding personal fulfillment in the process.
• Enjoy more sales success

• How to get people to like you
• Influences in forming relationships
• Building customer relationships
• Self-disclosure
• How to win friends and influence people
• Communication skills
• Sending the right non-verbal messages
• Managing mingling
• Networking effectively
• Developing an effective handshake
• Business card do’s and don’ts
• Tips on remembering names

Who Should Attend:

Salespersons, sales managers, project managers, program managers, engineers, non-profits employees, government employees.