$1,184.00 CAD plus applicable tax

Register

Date Montreal – As Requested

Research has shown that organizations that conduct performance reviews are more successful than those who do not have a system in place. The first step in a basic system is to develop standards of performance that all employees can understand and agree to.

Setting goals and objectives will give supervisors and employees a common focus, and targets to aim for. Supervisors must also learn how to coach and give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. This three-day workshop will showcase how performance appraisals are the culmination of all these activities.

• Recognize the importance of having a performance appraisal process for employees.
• Understand how to work with employees to set performance standards and goals.
• Develop skills in observing and giving feedback, listening and asking questions, for improved performance.
• Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.
• Develop strategies for managing employee performance.

• The importance of performance appraisals
• Defining expectations and consequences
• Developing standards and goals
• Documenting performance
• Performance feedback and coaching
• Developing an interview format
• The appraisal as a two-way process
• Managing employee performance
• How to fire someone

Managers, supervisors,government employees, team leaders and anyone responsible for conducting reviews.