Overcoming Objections
Nail the Sale
Seminar Outline:
If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This one-day workshop will help you plan, prepare and execute presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale.
How You Will Benefit:
- Identify the steps you can take to build your credibility.
- Identify those objections that you encounter most frequently.
- Develop appropriate responses to common customer objections.
- Disarm objections in sales with proven rebuttals that get the sale back on track.
- Recognize the buying signals that show when a prospect is ready to buy.
- Be prepared to present options and be willing to negotiate.
What You Will Learn:
- Build your credibility
- The competition
- Your customers
- Your products and services
- Customer service complaints
- Pricing issues
- Producing evidence
- Peer input
- Buying signals
- Closing techniques
- Persistence
- Win or lose, ask why?
Who Should Attend:
Salespersons, sales managers, project managers, program managers, engineers, non-profits, government employees.
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