"Excellent course, great instructor, learned a lot and will help me in all aspects of my life"
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The Professional Supervisor
today's changing workplace, many new supervisors are unsure of their
roles and responsibilities. They have little experience dealing with the
challenges of managing work through others. They haven't had the
opportunity to develop those critical skills of planning work, leading
their group, and communicating with their employees, their colleagues
and their manager.
This two-day workshop help you learn these skills so that you can have a tremendous impact on an organization's productivity.
How You Will Benefit:
You will understand the scope and nature of the supervisory position
You will learn some ways to deal with the challenges of the role.
You will recognize the responsibilities you have as a supervisor, to yourself, to your team and to your organization
You will identify key techniques to help you plan and prioritize effectively
will acquire a basic understanding of and develop strategies for
leadership, team building, communication, and motivation and what part
they play in effective supervision.
What You Will Learn:
Understand your role as a supervisor
More about the challenges you face and how to deal with them
How to find time to plan
Organizing & prioritizing
What it means to be a leader
How to work with your team
Better communication with your employees and your manager
Your role in employee orientation and training
How to motivate your team
Providing and accepting feedback
Problem solving skills
Who Should Attend:
supervisors, personal assistants, project managers, programme managers,
engineers, administrative assistants, government employees.