Check out these courses...... Time Management   Anger Management Stress Management Management 101 -The ABC's of Supervising Communication Strategies   Dealing with Difficult People   Etiquette: For Work and More Essential Skills for Administrative Assistant   Conquering Your Fear of Public Speaking    Assertiveness Skills Suceed With Difficult Clients  HR for the Non HR Manager Coaching   Becoming Management Material Business Writing That Works   Conflict Resolution: Getting Along in the Workplace   Presentation Survival School   Dynamite Sales Presentations   Marketing and Sales   Selling Smarter Speaking Under Pressure  Building Better Teams Workplace Violence  Motivating Your Workforce Teambuilding for High Performance  Professional Supervisor Manage Employee Performance Building Relationships for Sales Success Overcoming Objections to Nail the Sale Prospecting for Leads Negotiating for Success Managing Customer Service Critical Elements of Customer Service Professional Supervisor Effective Performance Reviews Change Management Writing Reports and Proposals Problem Solving and Decision Making Advanced Writing Skills Telemarketing Hiring Smart Budgets and Managing Money Understanding Project Management Minute Takers' Workshop

Our Mission -

Management Training by Coaching

• To provide applicable and functionalmanagement training

• To play a vital role in enabling our clients and their organizations to succeed in their challenging and changing environment

• To understand our clients' needs and to provide unique and dynamic solutions to support long-term, mutually rewarding relationships

Our Values                                          

• Respect: for employees, clients, faculty, suppliers or anyone who comes into contact with us

• Integrity: in everything we do

• Excellence: in every aspect of our business

• Commitment: to change - the need for change is a certainty, not an option, to our clients, to our employees

• Dedication: to learning, to education, to our customers and their issues

• Consistency: in our performance and in the delivery of service

Why NOW, with Canadian employment reaching an all time high?

 With employment levels rising and the imminent retirement of the first of the baby boomers looming on the horizen, there are two significant consequences.

• Employers need to pay more attention to staff retention.
• Employees need a broader range of skills and coping mechanisms to accomodate the increased workload.  

Competition for experienced and well trained staff has never been stronger. The cost of losing valuable staff goes way beyond recruitment fees. The distraction caused by loss of staff moral, time taken providing on the job training, not to mention all of those fruitless interviews before the best candidate is selected. All of these costs can run into tens of thousands of dollars. Retaining staff is much more cost effective.

Why not consider training as part of your staff retention initiatives?

Our training programmes are geared to encouraging self motivation and equiping individuals to take on their work challenges with a renewed vigour armed with the very latest tools.