Essential Skills for Administrative AssistantsSeminar Outline: This is a two-day workshop designed for those who work in support positions, to help them improve their everyday performance in an office environment. The two days will help you identify productivity pay-offs and priorities, and build better relationships with those around you and with the person to whom you report. How You Will Benefit:Understand the importance of and be better able to present a professional presence on the job. Improve your ability to organize, plan, prioritize and self-manage Improve critical communication skills such as listening, asking questions and being aware of body language Develop strategies for managing difficult people and situations Recognize techniques for being more assertive and managing your stress
What You Will Learn: You and your self-esteem Planning and prioritizing Working in a team environment How to take control of communication Dealing with criticism and anger  Time management Setting goals and getting what you want in life
Who Should Attend:Administrative assistants, Personal Assistants, government employees. |
