 Courses Overview Workplace Violence
Workplace ViolenceControl the Risk
Seminar Outline: $1,184CAD plus applicable tax | | |
Violence of any sort has many roots. Rarely does it occur without warning; 99% of the time, there are warning signs of workplace violence. In most cases, workplace violence is like a thunderstorm, building slowly before exploding. The goal of this workshop is to develop some tools that can help interrupt the storm. Problem solving tools, communication strategies, anger management processes, and de-stress routines can all help alleviate anger and frustration, preventing the cycle from reaching the stage of violence. A properly implemented violence policy and program is crucial to preventing workplace violence. This three-day workshop will take a comprehensive look at workplace violence: how to prevent it on an individual and an organizational level, and how to respond to it if it does occur. How You Will Benefit: Understand what workplace violence is Be able to identify some warning signs of violence Understand the cycle of anger Understand Albert Bandura’s behavior wheel and how it applies to anger Develop a seven-step process for managing your anger and others’ anger Have better communication and problem solving skills, which will reduce frustration and anger Develop some other ways of managing anger, including coping thoughts and relaxation techniques Be familiar with the nine components of an organizational approach to managing anger, including risk assessment processes Know what to do if a violent incident occurs in the workplace, on both an individual and organizational level
What You Will Learn: Albert Bandura’s Behavior Wheel Warning signs of violence Dr. McClure’s seven step anger management process Communication skills Unlock the best in people Problem solving tools Stress management techniques Norman Keith’s nine components of a violence prevention program Turner’s fourteen stages of threat response Developing a risk assessment program Workplace threat policies and procedures Incident response checklist
Who Should Attend: Government employees, managers, supervisors, team leaders, engineers, personal assistants. | 
