ESSENTIAL SKILLS FOR ADMINISTRATIVE ASSISTANTS

SUPPORTING THE TEAM

VICTORIA

SEMINAR DATES

VANCOUVER

SEMINAR DATES

TORONTO

SEMINAR DATES

OTTAWA

SEMINAR DATES

MONTREAL

SEMINAR DATES

SEMINAR OUTLINE

This two-day workshop is designed for those who work in support positions.  The sessions will help participants to improve their everyday performance in an office environment.  The two says will help you identify productivity payoffs and priorities.

 

You will be able to build better relationships with the person to whom you report and with your colleagues.  You will learn how your participant is the foundation of the your team's success.

HOW WILL YOU BENEFIT
  • Understand the importance of and how to present a professional presence at work.

  • Improve your ability to organize, plan, prioritize and self-manage.  

  • Improve critical communication skills such as listening and questioning.

  • Learn to interpret body language. 

  • Develop strategies for managing difficult people and situations.

  • Recognize techniques for being more assertive

  • Managing your stress

WHAT YOU WILL LEARN
  • You and your self image

  • Planning and prioritizing

  • Working in a team environment

  • How to take control of communication

  • Dealing with criticism and anger

  • Assertiveness

  • Setting goals and getting what you want out of life

WHO SHOULD ATTEND

Government employees,  administrative assistants, personal assistants.

Our seminars are available in person at one of our training locations, in small group sessions at your place of work or online where indicated.

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